IMPROVING MARKETING STRATEGIES WITH LRFS BASED CUSTOMER SEGMENTATION FOR ONLINE PLATFORMS
Keywords:
Behavior-Based Segmentation, Online Shoppers, LRFS Model, Lifestyle, Recency, Frequency, Spending, E-commerceAbstract
In order to enhance online marketing strategies, this study uses client segmentation based on LRFS. The LRFS model examines lifetime value and consumer behavior using the Length, Recency, Frequency, and Spending variables. Transactional data is used in the study to classify clients for targeted promotions, personalized marketing, and successful customer retention. The findings demonstrate that LRFS-based segmentation improves profitability, resource allocation, marketing effectiveness, and customer engagement. According to the study, data-driven segmentation is essential for competitive advantage and the expansion of the digital market.
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