WORK-LIFE BALANCE PROGRAMS FOR GIG WORKFORCE AT SWIGGY  

Authors

  • Priya Bhavani Author
  • Mr. M. Lalu Author

Keywords:

Gig Workforce, Work-Life Balance, Delivery Partners, Swiggy, Employee Well-being, Flexible Work Hours, Gig Economy, Occupational Health and Safety

Abstract

Gig workers, and Swiggy delivery partners in particular, encounter challenges in maintaining a work-life balance as a result of their unpredictable income, irregular schedules, and demanding responsibilities. Swiggy, a food delivery application, has implemented numerous initiatives to assist its delivery partners in addressing these challenges and enhancing their overall quality of life. Mobile medical units, teleconsultation services, public restroom accessibility, flexible work schedules, and health and safety regulations are all being implemented in an ongoing endeavor to improve working conditions. Programs such as Swiggy Skills and Project Next contribute to long-term professional progress and economic stability by providing upskilling opportunities and alternative career paths. The extensive support system for gig laborers is supplemented by financial education, social security benefits, and disaster assistance. Swiggy has implemented these measures to establish a sustainable workplace, acknowledging the challenges associated with contract labor.

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Author Biographies

  • Priya Bhavani

    Dept of MBA, 

    Priyadarshini Institute of Science and Technology For Women, Khammam, TG.

  • Mr. M. Lalu

    Assistant Professor&HOD, Dept of MBA,

    Priyadarshini Institute of Science and Technology For Women, Khammam, TG.

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Published

2026-06-04

Issue

Vol. 2 No. 2 (2026): Volume 2, Issue 2, April-June, 2026

Section

Articles

License

Copyright (c) 2026 Journal of Science and Technology Excellence

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